Operation Manager for hotels and resorts

DDV Business Management is l’Company transforms the hotel management throughout Italy via Training and Consulting strategic. We seek Professionals that will define the true standard of excellence in the industry.

If luxury, l’operational excellence and passion for education are your daily bread, you could be the person we are looking for. Would be an advantage to have already collaborated in the past with THOSE of Business Management.

To expand our team of high level professionals, we are looking for a Senior person with a solid experience in the The Front Office of the Hotel's 3 and 4 stars who wants to put his know-how as Trainer/Trainer in a dynamic and motivating environment.


Who are We looking for: A Trader to the Top

The candidate or the ideal candidate will come from positions of responsibility as Front Office Manager or Room Division Manager and you have:

  • Good personal standing: a’impeccable image and a’attitude, of course, courteous and professional.
  • Specialist expertise in the Training: ability to communicate with clarity, empathy and authoritativeness their knowledge.
  • PREREQUISITE:
    Experience the multi-faceted Software that our Customers use: we need a person who knows perfectly the PMS 5stars and Booking Engine, Simple Booking, preferably in its Enterprise version.
    The knowledge of Slope and EricSoft5 will be considered a plus.

Your Key Skills

You will be responsible for delivering activities Training and Consulting on the following themes, ensuring l’instructional excellence typical of DDV Business Management:

  • Practices of Receipt: operating procedures check-in, express check-out and management of the stay, oriented to the maximum Guest Satisfaction.
  • Sales techniques: upselling and cross-selling effective to the Front Office.
  • Revenue Management: principles and strategies for l’optimization of the revenue of the room.
  • Travel Distribution: channel management, OTA, and dynamic pricing.

Aspects of Contract and Tax

The collaboration will be managed as follows:

  • Compensation: Will be paid as a result of the presentation of a regular invoice. It is therefore essential that the applicant is in possession of VAT number.
  • Alternative option: For l’the beginning of the collaboration, it is possible to operate via l’issuance of Notes with the Tax Codeuntil you reach a maximum of € 5.000,00.

Basic requirements for the Application

  • Previous experience in quality Front Office Manager or Room Division Manager in accommodation facilities 4 or 5 star hotel.
  • Proven ability to use and manage the operational day-to-day management Software above
  • Flexibility and Work from Remote: The role includes activities working remotely for the management of communications (phone calls, email and/or messages) that Customers may be addressed directly to the employee.
  • Availability to travel frequently throughout the national territory (Italy).
  • Use of own vehicle for the movements. It is not allowed l’using public transport.

Would be an advantage to have already collaborated in the past with THOSE of Business Management.


Benefits to Support dell’s Commitment

A’s a unique opportunity to enhance your experience in luxury and in training, with a complete support package for the transfers:

  • Company benefits full travel:
    • Fuel Card.
    • Telepass.
    • Corporate Credit card.
    • Complete coverage Accommodation and meals during the travel.

If you recognize yourself in this profile and you're ready to become a pillar of the training hotel in Italy, please send your CV and a cover letter that will tell your story of success.

Send your application to info@domenicodevanna.it

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