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Fiere di ottobre: tra Rimini e Bologna, meno brochure e più margine in bilancio

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Ottobre per chi fa accoglienza è il mese della valigia perennemente aperta e delle suole consumate. Tra Hospitality Day e TTG Travel Experience dal 13 al 16 Ottobre a Rimini, a cui si aggiunge il debutto italiano di HIP (Horeca Professional Expo) a Bologna dal 20 al 22 ottobre, la maratona autunno-inverno del settore entra […]

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Settembre e resa dei conti: microvacanze, “sotto data” e la realtà del bilancio 2026

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Settembre è arrivato: quel momento preciso dell’anno in cui a parole siamo stati tutti “sold out”, ma davanti ai numeri del PMS calcoliamo con un pizzico di sudore freddo quanto la marginalità sia stata compressa. L’estate 2026 ha confermato una trasformazione che non possiamo più far finta di considerare un’eccezione passeggera: il turista tradizionale che

Settembre e resa dei conti: microvacanze, “sotto data” e la realtà del bilancio 2026 Read More "

If you need to “more” to APOLOGIZE, then you're the problem!

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Se governi una azienda turistica ricettiva non puoi far finta di niente quando: La domanda è: perché si vengono a creare queste situazioni? Sarebbe fin troppo facile, caro collega albergatore, scaricare la colpa sul “destino cinico e baro”, sulla carenza di personale qualificato o sulla sfrontatezza degli ospiti moderni. La verità, per quanto possa bruciare

If you need to “more” to APOLOGIZE, then you're the problem! Read More "

The AI without strategy is just a mistake automated: the case of RMS, looking up from the airport on the wrong ✈️📉

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“Don't worry, think of all the software”. If you work in the management of tourism, you've probably heard this phrase at least once. Is the promise of the Revenue Management System (RMS) of the last generation: on auto pilot, thanks all’Artificial Intelligence, should you decide your prices while you devote to another. But there is a problem: l’intelligence

The AI without strategy is just a mistake automated: the case of RMS, looking up from the airport on the wrong ✈️📉 Read More "

#SellSellSell: If the Entrepreneur does not “lights”, the Employee “off”

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We are in April. The smell of the wisteria is mixed with that, a bit more sour, the anxiety from the pre-season. While the calendars are filled, the mantra in the lobby of the hotel and among the tables of the restaurants is always the same: #SellSellSell. But let's tell the truth, to sell not just a software upselling or a smile

#SellSellSell: If the Entrepreneur does not “lights”, the Employee “off” Read More "

Minibar in the Hotel: Cross, Delight or your nightmare preferred at Check-out?

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Dear Hotelier, let's Tell the truth: if you could, the mini-bar would disappear with the stroke of a magic wand or the nasconderesti behind a plasterboard wall. We know what it takes to sleep at night. Is not the occupation of the next season, but that terrible, distressing thought: “And if the host of the 204 downs Coca-Cola

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L’hands-on Approach: Because the Theory is Not Enough to Run a Hotel

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How many training courses followed you or you followed your staff where, in the end, you asked: “Yes, interesting, but tomorrow in the hotel, what change really?” a Lot of theory, belle slide, the concepts are fascinating, but little grip to the operational reality on a daily basis hotel. The problem is that the sector of the’hospitality lives of concreteness, of

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Sales & Marketing of Tourism: Stop Selling Rooms, Begins to Satisfy your Guest (and generate Direct Bookings!)

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In the tourism market of today, which is saturated with offers and dominated by the big online platforms (OTA), think of filling your hotel simply “by placing the rooms in sale” is a’illusion. The Sales & Marketing modern tourist requires a much more sophisticated approach: you have to stop to sell only a bed and start promoting experiences, emotions, and solutions

Sales & Marketing of Tourism: Stop Selling Rooms, Begins to Satisfy your Guest (and generate Direct Bookings!) Read More "

Revenue Management per Hotel

Revenue Management: Not Only Prices, but the Science (l’Art) to Maximize the Revenue of Your Hotel.

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I bet that when you hear people talk of Revenue Management (RM) you immediately think of a “change the prices of the rooms”. Right? Well, yes, that is a part of, but the RM is much, much more. It is a strategic discipline complex which, if properly applied, can make a huge difference on the profits of your property, regardless of its size

Revenue Management: Not Only Prices, but the Science (l’Art) to Maximize the Revenue of Your Hotel. Read More "