Supervision and management Department Reception
Suitable for any Structure that has at least 2 Reception staff in charge.
The Service is highly operational in how we make use of a Professional that can handle all the needs of Receipt time and time again that they have.
The Service gives operators a Person to call every day to resolve any situation you are present.
The Service is free, in some Types of Property, the Properties from the task of daily operations.
To use this service, it requires that the operators of the Front Desk are trained and prepared for the work to be performed and, therefore, assumes the purchase of the Formation of the Department of Reception of at least 8 hours.
Service in the Annual contract.
Includes:
- Daily supervision by the remote department's receipt
- Sales training Pro-Active Operators
- The organization of the internal Communication Structure
- The organization of the Communication to the Guests, (from Pre-Arrival to Post-Departure)
- Formulation Quotes complexes (Groups, meeting Rooms, Events within the next 24 hours
- Assistance to operators between the hours of 9 to 18 hours every weekday
- Directions on how to best use the Technology present in the Structure
Doubts or Questions? Find out what we can do for you!
Please do not hesitate to contact us to know our offer, and what can we do to improve the performance of your property: a’company more effective, better services, more customers, more profit!